I directed a digital strategy to conceive, design, launch, and maintain a host community for one of the world’s most successful hospitality companies.
I lowered complexity and improved customer satisfaction for a SaaS-based community platform. To do that, I instituted a design system.
Incubating a Design Team
I built a design team from scratch for a Fortune 100 technology company, leveraging a unique model of in-house subject matter expertise and contractor resources, co-managed between my client and my internal practice.
UX Management + Consulting
I own a patent, introduced agile design, consulted with China Construction Bank in Beijing & Guangzhou, modernized UX technology, and led a usability study to determine video conferencing best practices for its nationwide branches.
I love taking on new projects and speaking engagements. Please let me know what you’re working on and how I can be a fit for you.
Copyright Eric E. Ellis. All Rights Reserved.